Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PMAOMIR650B Mapping and Delivery Guide
Manage a crisis
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | PMAOMIR650B - Manage a crisis |
---|---|---|---|
Description | This unit covers the competency to participate as a crisis management team member and manage the organisation through a crisis. It applies to a person who would typically be a manager/senior manager for the organisation. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | In a typical scenario, a person would establish and manage the implementation of crisis management and intervention strategies which can be used to reduce the risk to the organisation's personnel, other responders, commercial, reputation and contractual assets during incidents. A crisis is defined as an incident of a magnitude that affects the integrity and effectiveness of the organisation or is liable to cause a significant problem to the business.Key aspects of the competence include:minimising escalation of the crisisestablishing contingency plans for dealing with the crisissourcing and managing of resources requiredmanage communication within and outside the organisationoptimise the organisational response to minimise impact of the crisisThe individual may:ensure that organisational response is appropriateuse communication skills to deal with stakeholders' concernsGenerally the person would be in control of personnel during an incident. At all times they would be liaising and cooperating with other members of the management, other teams and possibly external organisations. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
||
Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
---|---|---|---|---|---|---|---|---|
Elements of Competency | Performance Criteria | |||||||
Element: Define the crisis. |
| |||||||
Element: Establish contingency plans. |
| |||||||
Element: Establish communications. |
| |||||||
Element: Assess the crisis. |
| |||||||
Element: Implement crisis management plan. |
| |||||||
Element: Document and review crisis and response. |
| |||||||
Element: Manage post crisis operations |
|